Your privacy is important to us. This Privacy Policy explains how DealTrust collects, uses, discloses, and safeguards your information when you use our platform.
1. Introduction
DealTrust ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our digital trust platform for real estate deals.
By using DealTrust, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account Information: Username, email address, password, full name, phone number
- Profile Information: Role (broker, owner, buyer, etc.), company details, professional information
- Property Information: Property details, addresses, descriptions, documents
- Deal Information: Transaction details, deal codes, commission information
- Document Information: Files you upload, e-signatures, document metadata
- Payment Information: Billing details, payment method (processed securely through payment gateways)
- Communication Data: Messages, notifications, support requests
2.2 Automatically Collected Information
When you use our Platform, we automatically collect certain information, including:
- Usage Data: Pages visited, features used, time spent, click patterns
- Device Information: IP address, browser type, device type, operating system
- Log Data: Access times, error logs, system events
- Location Data: General location information (city/state level) based on IP address
- Cookies and Tracking: Cookies, web beacons, and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from third-party services, such as:
- Payment processors
- Authentication providers
- Analytics services
- Business partners (with your consent)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our Platform services
- Account Management: To create and manage your account, process transactions
- Communication: To send you notifications, updates, and respond to your inquiries
- Security: To protect against fraud, unauthorized access, and security threats
- Legal Compliance: To comply with legal obligations and enforce our terms
- Analytics: To analyze usage patterns and improve user experience
- Marketing: To send promotional communications (with your consent)
- Support: To provide customer support and technical assistance
4. Data Storage and Security
4.1 Security Measures
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure authentication and password hashing
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Secure data centers with physical security measures
- Regular backups and disaster recovery procedures
4.2 Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain audit trails as required by law
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
5.1 With Your Consent
We may share your information when you explicitly consent to such sharing.
5.2 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and storage providers
- Payment processors
- Email and communication services
- Analytics and monitoring services
These service providers are contractually obligated to protect your information and use it only for specified purposes.
5.3 Business Transactions
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5.4 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to:
- Comply with legal processes
- Enforce our Terms and Conditions
- Protect our rights and property
- Protect the safety of users or the public
5.5 Deal Participants
In the context of real estate deals, we may share relevant information with other parties involved in the deal (brokers, owners, buyers) as necessary to facilitate the transaction.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request a copy of your data
6.2 Deletion
You may request deletion of your personal information, subject to legal and contractual obligations that require us to retain certain data.
6.3 Data Portability
You may request a copy of your data in a structured, machine-readable format.
6.4 Opt-Out
You can opt-out of:
- Marketing communications (via unsubscribe links or account settings)
- Non-essential cookies (via browser settings)
6.5 Account Settings
You can manage your privacy preferences through your account settings on the Platform.
7. Cookies and Tracking Technologies
7.1 Types of Cookies
We use the following types of cookies:
- Essential Cookies: Required for the Platform to function
- Analytics Cookies: Help us understand how users interact with the Platform
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements (with consent)
7.2 Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect Platform functionality.
8. Children's Privacy
DealTrust is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Data Breach Notification
In the event of a data breach that may affect your personal information, we will:
- Notify you as soon as reasonably possible
- Provide details about the breach and affected information
- Explain the steps we are taking to address the breach
- Comply with applicable data breach notification laws
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our Platform
- Sending an email notification to your registered email address
- Displaying a prominent notice on the Platform
Your continued use of the Platform after such changes constitutes acceptance of the updated Privacy Policy.
13. Compliance with Laws
We comply with applicable data protection laws, including:
- The Information Technology Act, 2000 (India)
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Other applicable data protection regulations
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: DMS Computers and Technology - MILIND ASHOK VAVARE
- Email: dmstech.tech@gmail.com
- Mobile: +91 7066683038
15. Grievance Redressal
If you have any grievances regarding the processing of your personal information, you may contact our Grievance Officer:
- Company: DMS Computers and Technology - MILIND ASHOK VAVARE
- Email: dmstech.tech@gmail.com
- Mobile: +91 7066683038
We will respond to your grievance within 30 days of receipt.
By using DealTrust, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.